This year’s annual ceda Conference saw C&C Catering Equipment Ltd recognised in two prestigious award categories. Our MD, Peter Kitchin, received a Legacy Honours by ceda Award, for his long service and contribution to the industry – you can read more about Peter’s Award here. Our second accolade came during the Grand Prix Awards gala dinner which brings the Conference to a close. In front of a packed house of colleagues and peers, prominent industry figures and fellow award winners, we scooped this year’s Outstanding Customer Service Award for our project at Meta HQ in London.
C&C Catering Equipment Ltd is proud to have completed works for the world-renowned organisation Meta (formerly Facebook) at three of its sites, concluding in 2021. As always, outstanding customer service was of the utmost importance and C&C was delighted to have this recognised for its works at Meta, which resulted in new business relationships, additional work, and exceptional testimonials.
C&C Catering Equipment Ltd provided a level of customer service work on the Meta schemes of the highest calibre. This has been recognised in two of the most impressive ways, namely exceptional client comments and the involvement of further works at Meta sites in London. Outstanding customer service at this world-renowned site, and large and complex scheme, was achieved all whilst working through the challenges of Covid-19. This is testament to the service and professionalism provide by C&C, and especially recognises the customer service provided by Installations Director Mark Roxburgh. Additionally, the maintenance contract awarded to subsidiary company C&C Catering Engineers Ltd reflects the quality and nature of customer service provided throughout the projects.
C&C Catering Equipment Ltd is delighted to have received remarkable comments regarding its work at Meta, including these words from Alisdir MacMillan (Culinary Project Manager, Meta EMEA)
“C&C were professional and organised throughout the course of the works. Their communication with the design team and Meta were impressive and played a significant role in the completion of the project under a tight timeline. The quality of work, workmanship and standard of finish throughout the Kitchen is of a high standard and C&C`s organization and coordination on site was excellent. Our Chef team have commented frequently on the quality of the project delivery and of the completed Kitchen. It was a pleasure to work with C&C and I have no hesitation in recommending them for future projects.”
Commenting on the customer service levels shown on the project, C&C Catering Equipment MD Peter Kitchin said, “C&C Catering Equipment Ltd has shown customer service excellence throughout its work at Meta. Whether through its commitment to the project during the Covid-19 lockdowns, its dedication to problem solving to ensure client satisfaction, its supportive relationship building, or its undertaking of additional work to the best of its ability, C&C is proud of the service it has provided to this distinguished client.”
He added, “C&C Catering Equipment Ltd are proud to be recognised by others as an integral part in the successful completion of this large and complex project for one of the world’s most prestigious clients.”
On the back of the Meta scheme C&C Catering Equipment were approached by the design team to work at Cook for Good. Meta where the main sponsor of the social enterprise and C&C were delighted to help with the project. More details of our involvement can be found here.
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